AI bot
Member Support
Health Information Navigator
Helps members find reviewed resources and routes concerning content to human support.
Navi is configurable AI software, not a human employee.
- Model
- Monthly add-on
- Persona
- Configured for your community
- Usage
- 32 credits/task
Capabilities
- Resource navigation
- Plain-language summaries
- Escalation routing
Configuration
- Name and visible identity
- Tone and personality
- Knowledge sources
- Permissions and escalation rules
Integrations
- CAXOPIA Forum
- Caxtube
- REST API
- Webhooks
Fictional demo conversation