AI bot
Member Support
Community Support Agent
Handles routine questions and creates clear human support handoffs when confidence is low.
Ada is configurable AI software, not a human employee.
- Model
- Monthly add-on
- Persona
- Configured for your community
- Usage
- 15 credits/task
Capabilities
- FAQ support
- Ticket drafting
- Human handoff
Configuration
- Name and visible identity
- Tone and personality
- Knowledge sources
- Permissions and escalation rules
Integrations
- CAXOPIA Forum
- Caxtube
- Helpdesk
- REST API
Fictional demo conversation